Call Us +1 888 858 8180

Welcome to Spa Star 007!

Customer Service

Shipping & Returns
  • 30% restocking fee will be applied for return or exchange an item.
  • If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
  • Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note:
  1. Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
  2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  3. The cost of returning the item to us is your responsibility.
  4. Delivery charges are only refundable where goods are faulty and a refund is made.
  • We recommend that customers return goods for refund or exchange using Spa007.com
  • Spa Star 007 LLC is a reputable company offering a wide range of USA and international courier services including UPS, Worldwide Express and Echo Track.
Privacy & Security Policy

This privacy policy lets you know what information we collect, how we may share that information, and your choices regarding the sharing of your information. This policy applies to Spa Star 007 LLC (Spa007), and other places where we may collect personal information.

Personal Information
  • We may collect personal information such as your contact, billing and shipping information. We may also collect demographic information.
  • We collect information regarding your interactions with our Web sites using cookies or clickstream technology.
  • We may obtain additional personal and non-personal information from third party providers. Uses of Information
  • We do not sell, rent or trade your personal information to third parties.
  • We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes.
  • Your personal information may be shared with current or future Spa007 entities or subsidiaries. We may also use the information you provide to send you marketing communications.
  • In limited circumstances, Spa007 may need to share your information with certain third parties to perform services on our behalf

Important Information
  • Spa007 does not knowingly collect information online from children under 13.
  • Spa007 value our relationship with our customers and we are committed to responsible
Payment, Pricing & Promotions
  • All salon equipment must be paid in full before shipped.
  • To reserve the equipment or when order custom products, 30% deposit is required. Deposit is nonrefundable.
  • Deposit after one year without purchase will be voided and terminated.
  • Tax will be applied for certain states and/or when finance the equipment.
  • Recommended payment methods are wire transfer, bank draft, certified checks, and money order.
  • 3% processing fee may applied for credit card transactions over $7,000 or more.
Changes of Terms and Conditions
We may change terms and conditions at any time during use without prior notice. If you use or access our website after we post a change, you accept the change otherwise you will not be authorized to access and use the web site. Unauthorized use of the spa007.com website may violate copyright laws, trademark laws, privacy, and regulations. You may copy, download, or distribute for personal use only. Commercial use is prohibited.
Limited Warranty
All salon equipment warrant by Manufacture. If the product is determined to be defective, the product will be replaced at no extra charge solely by the manufacturer. During one year from the date of purchase, our manufacturer will replace the parts returned that prove to be defective in materials or workmanship. All warranty service will be for defective parts only, not for labor service.
Warranty Not Covered
This warranty does not cover customer installation, set-up, adjustments and damage due to proper use of maintenance, connection to improper plumbing supply, or attempted repair by anyone other than a facility authorized to service this product. Problems that result from external causes such as: accident, abuse, misuse, or problems with electrical power or plumbing systems. Servicing not authorized by Pedicurespasalon.com, that is not in accordance with our product instructions is also prohibited. Failure to perform maintenance in accordance with the maintenance instructions, products with missing or altered serial number tags, products that have not been installed in accordance with federal, provincial or municipal codes and ordinances are also not covered. Products that have been physically altered in any way are also not covered. Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the warranty period must be presented to obtain warranty service. This warranty is null and void if the product is removed from its place of initial installation or is not installed in accordance with proper codes and ordinances. Furthermore, this warranty does not apply if the product has been subjected to misapplication, improper installation or maintenance. If we determine that the issue is not covered under this warranty, we will notify and inform you of service alternatives that are available to you in a fee basis.
Customer Service
Service should be required for any reason of any defect or any malfunction during the warranty period, please contact us at:
Office: (713) 623-1798
Toll Free: (888) 858-8180
service@spa007.com